Response Clarification Analytics

To view your question analytics dashboard, click the question name on the surveys page. On the following screen, you'll be taken to your dashboard, where you can view your survey responses and see metrics like total volume and average order volume for different responses.

Below the initial question table, you'll see answers to your follow up questions. The analytics dashboard is broken out by question text, so if you change the text of your question, you'll see two tables. If you want us to update a misspelling or question so they're properly grouped, reach out via the chat, and we'll happily assist.

Customers have requested the option to see response clarification questions grouped with their first question. We're currently working on a toggle to allow you to select which view you'd like to see.


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