Creating & Editing Questions
Question Stream™ introduces 3 types of questions: single response, multi-response, and open-ended.
With the launch of Question Stream™, you can now ask three different question types: single response, multi-response, and open-ended.
Question Stream supports three different types of questions.
Adding A New Question
To add a new question to your Question Stream. Simply click "New Question" on your Question Stream page.
Add a new question to your question stream.
Types of Quesitons
Single Response
A single response question forces the customer to make one choice. You can add Response Clarification (2-step) follow-up questions to this question type.
Single Response Question Example
Multi-Response
A multi-response question allows the customer to submit multiple choices.
Multi-response Question Example
Open-Ended
An open-ended response allows the customer to write in their own response.
Open-ended question example
Updated 6 months ago